24-Hour Telephone Banking:
Collegedale's Audio Response System
The Audio Response System is a convenient way to inquire about account balances, make transfers
or loan payments, and get other useful information. In the comfort of your home, pick up your phone
any time to get information about your accounts in English or Spanish.
- Balances
- Account Histories, etc.
- Make Transfers
- Make Loan Payments
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Call the Credit Union at 423.396.2101 or E-mail us and ask how to
activate your account.
Audio Response Instructions
Call 1.800.427.6269
You will hear:
Welcome to Collegedale Credit Union's
Audio Response System.
Press 1 to continue in English or
Press 2 to continue in Spanish.
Press 1 Access Account Information
Press 1 Account Access
Enter Member Number
Enter Personal ID Number (last 4 digits of Social
Security number) followed by the # sign.
Press 1 - Quick Check on Balances
Press 2 - Account Inquiries
Press 3 - Financial Transactions
Press 2 Member Service
Press 1 - Checking Services
Press 2 - Request Statement or Photocopy
Press 3 - Change Audio PIN #
Press 3 Credit Union Information
Press 1 - Products and Services
Press 2 - Financial Calculations
Press 3 - Request Credit Union Brochures
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Audio Response
